Business travelers want the complete experience.

We give you the complete solution

For hotels, the key to success is creating a comfortable and productive environment for guests, while running an efficient, profitable operation. That means offering services that give guests access to the same amenities they have in their homes and in their offices deployed through an easy-to-use, cost effective solution.

Business travelers need to stay connected; whether in a guest room, the lobby or a conference room. Check-in and checkout must be fast, accurate and personalized. Staff members need to roam the premises while keeping in touch. And facilities should be manageable and customizable by staff members, management or even guests as the need arises.

You need a solution that offers it all, at a price you can afford. A solution that can help deliver the optimal experience that will improve guest loyalty, attract new customers and create an atmosphere of service and convenience that sets you apart. It should be a solution based on a flexible IP platform that lays the groundwork for services that will streamline your operations and have a positive impact on your bottom line.

At Cisco, we know just what you need. And, it's called Cisco Connected Hotel Suite.

Cisco Connected Hotel Suite was designed keeping in mind the emerging medium-sized opportunities available within the hotel industry. With business travelers patronizing 3 and 4 star hotels on a regular basis, it has become essential to cater to their ever-evolving needs.

The perfect fit for your property. A perfect world for your guests.

Cisco has made it easy and affordable to provide hospitality services that used to be available to only the most luxurious properties. Cisco Connected Hotel Suite includes key features your guests need, in an efficient, customized package. And because it's powered by Cisco, you get functionality, quality, reliability, scalability, and affordability that will keep your hotel up and running, and ahead of the pack.

Through Cisco Connected Hotel Suite's Executive & Business packages, hotels can deploy a flexible solution that integrates voice, data and video over a converged network, providing a total solution for all aspects of your hotel operation. From guest rooms, to public spaces, conference rooms to the back office, Cisco has created a hotel package that ties it all together into one end-to-end solution.

Start with IP telephony to provide flexible call forwarding, messaging and voice mail. Include high-speed Internet access in each room and wireless access points in the public areas keeping guests connected, no matter where they are located. Extend access into meeting spaces, so important calls, faxes and emails reach their destination. Incorporate staff paging, mobile communications and remote access to keep your people in touch with each other, and with guests.

Take the migration path to advanced services that will appeal to your guests and smooth your operations. Use your lobby for quick checkout, with the swipe of a credit card into an IP telephone that accesses all room charges. Install IP-based, big screen TVs in common areas and generate new revenues through local advertising, while extending your concierge service. Deliver advanced business services like video conferencing to your meeting rooms to add new value to the business traveler's experience.

You'll add value to each area of your hotel, with streamlined operations and efficient guest services as highlighted below:

Guest Services: High quality end point with enhanced conferencing capabilities Automatic guest profile upload to the phone (from PMS/Loyalty DB) Language preference loaded Group and network functionality Multilingual interface and messaging Call forwarding Property Management System integration Billing Systems integration Wake-up calls Room services (dining, front desk, concierge, ...) Room controls (HVAC, Lighting) E-mail from the phone Information Kiosk Access to non intrusive advertising to promote internal or external services such as, Casino, Spa, Golf, Restaurants, Leisure (Opera, Theater, Museums), Shops and boutiques, Loyalty program

Staff Services: Mobility and Productivity Wireless IP phones Services Room Status Technical Maintenance Work orders Minibar status check Automated Group messaging Dashboards Statistic on room cleaning Quality control Performance

Meeting Room Services: IP Telephony Services Voice Conferencing Video Conferencing Public Announcement, messaging Lights - On/Off and Dimming IP Television High Speed Internet Access Content Delivery: Local information, weather, map, taxi Concierge service Muzak

 

Make a connection with your guests. Make a connection with Cisco.

The Cisco Connected Hotel Suite combines Cisco's expertise in developing integrated solutions based on cutting edge technology. We've tailored this suite to meet the current needs of hotels, worldwide. We're here to help you get the most out of your property, and deliver the best to your guests.